Tesco shopping nightmare

Tesco Durham, 26 November 2019

Attempted to go shopping on Saturday with my husband and granddaughter, tried to use the electric ride on scooter available in the store however after being initially given the keys to one they were then taking off me as another scooter had broken down so mine was needed to replace this, after over an hour and spending £10 in the cafe to entertain my granddaughter I was brought another scooter, fully charged, which lasted 10 minutes before it ran out of charge and when I requested help was told that there was someone else waiting for a scooter (as I had been) and there was nothing they could do and couldn’t get me another one. Ended up spending an hour and a half in Tesco and got to see the cafe and one aisle of the store then had to leave without any shopping, not good enough