Our primary purpose is campaigning to change perceptions of disability and achieve greater equality for disabled people in the North East. We can also do this by offering specialist training and consultancy services. 


Over the next 2-3 years we plan to build a suite of training packages covering a range of topics relating to disability equality. At present we offer:

Disability Equality, Awareness and Etiquette 

A 2-hour introduction to the key issues around disability equality and inclusion. 

More details here.

“Just to feedback that the training was really very helpful. We started working with a visually impaired actor shortly after the training started and I notice how everyone in the team responded differently to working with him as a result of the sessions. I was proud of how they dealt with his access needs and I think there is a direct correlation between the training and the way we worked in this project.”

– Joe Hufton, Artistic Director – November Club


Digital Accessibility Training 

We believe that everyone has a right to be able to access the online world. We all rely on the internet for services, work, education and so on. 

Poorly designed websites, documents and social media create barriers for many disabled people.

We offer two workshops that can help organisations to make their digital content accessible and inclusive. 

Accessible Online Meetings and Events

This two-hour workshop will help you make your online meetings, presentations and events inclusive, accessible and enjoyable for all. 

During this practical session we will use demonstration, exercises and group work to cover: 

  • Common barriers to inclusion and participation 
  • Preparing for your event – building in accessibility from the start 
  • Online meeting platforms – some pros and cons of different systems and how to use accessibility features 
  • Take-away top tips for inclusive meetings and events 

Accessible Online Content 

This two-hour workshop will take you through some key tools and techniques for making digital content inclusive and accessible to all.  

The workshop will use practical exercises to get participants familiar with some of the key features available for improving the accessibility of documents, emails and web pages. It will cover: 

  • What is accessibility? 
  • Common barriers to digital inclusion and accessibility. 
  • Top tips on layout 
  • Making images and videos accessible 
  • Styles, fonts and headings 
  • Accessible language and literacy 

These workshops can be delivered via Zoom for up to 20 participants. For availability and prices contact Richard Boggie –

A graphic image of the Better Connected logo.


For more information about digital inclusion, check out the Better ConNEcted campaign website



Difference is run by disabled people. Across our Board of Trustees, our staff, volunteers and members, we have a huge pool of expertise on which to draw. 

We are happy to offer general guidance and advice to individuals and organisations to help break down barriers and ensure disabled people – customers, colleagues, visitors – get fair access. 

For more in-depth pieces of work, we can provide consultancy services. This could be work such as: 

  • Assessing your buildings and facilities 
  • Helping you to develop inclusive strategies and policies 
  • Accessibility-checking your website or app 
  • Helping you to identify and attract disabled talent 

Please get in touch to discuss your needs and see how we can help. Call Richard on 07498 317352 or email